The clock icon is basically the Activity tab that can be preseed to apply for a Cash App refund. But if due to some tech glitch, you can’t use the option to get a refund, then you can do some research and get help accordingly. To get some more help you can use the support team’s assistance to deal with the issue. https://www.cashapphelps.net/blog/complete-information-about-cash-app-refund-process/

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